8/07/2007

當責_張文隆演講

This is the summary of a speech I listened to today. It is interesting!
Accountability is a basic concept and powerful tool to manage self, lead team or orga, execute and get results! It is important to get results rather than to get reasons or excuses.
For example, NTU adopts accountability as its core value. TAIDA:Teamwork, Accountability, Integrity, Diligence, Ambition!
Accountability is not responsibility. The former is committed to others and accountable for results, but the latter is committed to oneself and responsible to the execution of his given task. The former has the obligation to deliver the outcome (积效)not only output(苦劳), but the latter has obligation to act or product the output.
The responsibilty covers oneself territory, but the accountability covers white space beyond responsible territory.
Key summary of the speech:
3P: purpose-clarify role and responsibility; process-essense, structure, application & tool (ARCI); products-communication, building and application of accountability.
ARCI model of organization accountability owns 4 roles: accountable people, responsible people, consulted people and informed people. People A is the owner holding full accountability. He should command and cover all the progression of people Rs who are the doers. People C may be the boss who sets the goal and makes the decision for people A. People Is may be the downstreams to be informed after a decision is made.
Personal accountability is a passion to do more to get results. The passion will encorge anyone to cover white area and mind other's business as his own business.
Accountability factor will be enlarged by multiple times.
If anyone has less accountability in job, he may have less accountability in his family and his social relationship. If his accountability factor is 0.6 in job, family, personal growth and so on, its accountability will become 0.6x0.6x..... The result will become empty. Finally, the person will take his victim and ask "why me"?
If anyone will not like to become a victim in the long run, he must take accountability from the beginning. That is, anyone should be responsible to his current and future situation. Any failure or frustraction must happen due to his lower accoutability level before.
To sum up, anyone should be accountable for his organization, team and himself. The objective of accountability is to get results. Without any excuses or reasons, anyone must get results! That is it!

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